Southwest is already relatively unusual in that it offers three affordable personal credit cards. The Points Guy will not share or sell your email. Because that's the reason, amongst other reasons people quit so fast, but you guys still wonder why.Ĭonstant mandatory overtime, threats and intimidation from management during "operational emergencies", quality of life could be better, management doesn't have a clue what they're doing, many of your coworkers are lazy, people call out sick when the weather is good, people abuse FMLA to get around MOT, you are looked at as a number and not a person.I would like to subscribe to The Points Guy newsletters and special email promotions. oh and your inability to adequately schedule employees is no excuse for declaring an operational emergency, and like I said above, intimidating your employees. know your employees have obligations outside of work and have lives outside of work. Treat your employees better, it is completely wrong to threaten and intimidate people with their jobs during "states of operational emergency". Working overtime is almost a constant request from leadership, and a lot of our concerns seem to go unheard by our immediate supervisors in a meaningful way.ĭecent pay, excellent benefits, standby on flights,Ĭonstant mandatory overtime, threats and intimidation from management during "operational emergencies", quality of life could be better, management doesn't have a clue what they're doing, many of your coworkers are lazy, people call out sick when the weather is good, people abuse FMLA to get around MOT, you are looked at as a number and not a person. It isn't our fault that we were given a nearly impossible task with very little resources and very poor technological help. Please please please get a realistic standard for how quickly we can actually train new pilots (and train them WELL), and stop pointing the finger back on how we as schedulers are working. We still have an entire room dedicated to paper filing, for goodness' sake. Also, a lot of the computer programs that we use every day are clunky and outdated, making many of our processes incredibly manual and tedious. There seems to be a focus of micromanaging the schedulers instead of providing us with some kind of relief of the volume of training that we are having to figure out. Working overtime is almost a constant request from leadership, and a lot of our concerns seem to go unheard by our immediate supervisors in a meaningful way. We do not currently have the qualified instructor staffing for this to be easy, so our schedulers (myself included, even after only working there for a year) are WAY burned out. The company is trying very hard to expand our pilot base at a rapid pace. Even amidst current industry struggles, Southwest is still a beloved airline, and there is a very good reason for that. Less flexibility because they do not have the necessary staffing to manage the operation so a lot of mandatory overtime is being given out, which pays double time but gets exhausting.Īmazing flight benefits and wonderful company to work for. A on-time departure rate ranging in the 20-60% range on a daily basis is absolutely pitiful and management is a direct cause of that by sending equipment to other stations as well as holding no one accountable for anything since March 2020. Start to care again and speak up to corporate to let them know the desired operation is not possible to perform at the high level which was the normal at Southwest Airlines. Not only not enough staffing but management has began sending equipment to other airports so now equipment is not available to properly run the operation. Management does not care about anything at this point so performance of all employees is terrible and morale is as low as ever. This leads to employees calling out sick and then management accusing you of not actually being sick but "too soft." Working with a lot of lazy coworkers who are looking to do as little work as possible and complain when asked to do the normal level of work. Less flexibility because they do not have the necessary staffing to manage the operation so a lot of mandatory overtime is being given out, which pays double time but gets exhausting. If you would like to work more hours that is always available to you at the current time. The 401k dollar for dollar match is great, 9.3% and the profit sharing is typically a pretty nice chunk based off of how many hours you work. Free flights are great when you can get them but that is getting more difficult now with the company growth.
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